RETURN AND REFUND POLICIES


Refund and Return Policy

At R & D Gadgets, we value our customers and aim to provide the best possible shopping experience. We take great care to ensure all our products meet high-quality standards. However, if you encounter an issue with your order, please review our refund and return policy below.

1. Returns

  • Returns are accepted within 14 days from the date of delivery.

  • A return is eligible only if the product is damaged, defective, or not received as described.

  • Returned items must be in their original packaging, including all accessories, manuals, and tags.

  • Products showing signs of misuse, physical damage, or tampering will not be eligible for return.

2. Refunds

  • Refund requests must be submitted within 7 days of receiving your order.

  • Refunds are applicable only for products that are damaged upon arrival or not received.

  • Once your claim is reviewed and approved, your refund will be processed to your original payment method.

  • Please allow 5–10 business days for the refund to reflect in your account, depending on your payment provider.

3. How to Initiate a Return or Refund

To initiate a return or refund request:

  1. Contact our customer service team at [insert your support email] with your order number, proof of purchase, and a brief description of the issue.

  2. Our team will review your request and provide instructions for returning the product (if applicable).

  3. Once the item is received and inspected, we will notify you about the status of your refund or replacement.

4. Important Notes

  • Returns or refund requests made after the stated time frames will not be accepted.

  • Shipping and handling fees are non-refundable unless the return is due to an error on our part.

  • We recommend using a trackable shipping method for returned items to ensure they reach us safely.

Thank you for choosing R & D Gadgets. We appreciate your business and are committed to providing quality products and reliable customer support.